Last Updated: July, 2026
Welcome to VirtuAll VA ("we," "us," "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.
We collect information to provide, improve, and secure our services. The information we may collect includes:
Name
Email address
Phone number
Company name
Job title
Business needs and project requirements (for prospective clients)
Resume/CV and work history (for VA candidates and team members)
Any additional information voluntarily shared through contact forms or during onboarding
IP address
Browser type and version
Device information
Pages visited and referring URLs
Time spent on site
Cookies and tracking technologies
We may receive information from analytics providers, advertising partners, social platforms, and service partners such as CRM, outreach, or workflow management tools.
We use your data to:
Provide and deliver our virtual assistant placement and operations support services
Match trained virtual assistants with U.S.-based real estate, property management, leasing, construction, and related businesses
Respond to inquiries and provide customer support
Onboard clients and virtual assistants, including SOP development and workflow setup
Improve website functionality and user experience
Send updates, newsletters, or marketing communications (where permitted)
Analyze website traffic and performance
Maintain security and prevent fraud
Comply with legal and regulatory obligations
We do not sell your personal information.
We share data with trusted third-party tools that help us operate, such as:
Email, CRM, and marketing systems
Cloud hosting and security services
Analytics providers
Project and workflow management tools (e.g., ClickUp)
If you are a virtual assistant candidate or team member, we may share your information with client businesses only with your consent or as part of an active placement or onboarding process. If you are a white-label partner, relevant client and VA information may be shared as needed to deliver contracted services.
We may disclose information to comply with laws, respond to legal requests, or protect our rights, privacy, safety, or property.
We retain personal information only as long as necessary to fulfill the purpose it was collected for, meet legal obligations, and maintain business records. When information is no longer needed, we securely delete or anonymize it.
We implement industry-standard technical and organizational measures to protect your data, including encrypted transmission (SSL), secure servers, firewalls, access controls, and regular monitoring. However, no system is 100% secure, and we cannot guarantee absolute protection.
Depending on your jurisdiction, you may have rights including:
Accessing the personal data we hold about you
Requesting correction of inaccurate data
Requesting deletion of your data
Opting out of marketing communications
Withdrawing consent where previously given
Requesting data portability
To exercise any of these rights, contact us at info@virtuallva.com.
We use cookies and similar technologies to improve site performance, analyze traffic, enhance user experience, and provide personalized content. You can control or disable cookies through your browser settings, but some features of the site may not function properly if cookies are disabled.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any site you visit.
Our services are not intended for individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to request deletion.
VirtuAll VA operates in Brazil and serves clients primarily in the United States. As a result, your information may be transferred to, stored, and processed in countries other than your own. We take steps to ensure such transfers comply with applicable data protection laws.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes indicates your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, contact us:
VirtuAll VA